Return and Refund Policy For Siyesthera Braided Wig

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Thank you for shopping with Siyesthera Braided Wig Plugs! We strive to provide high-quality braided wigs and exceptional customer service. If you are not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns- You may return your wig within 7 days of the purchase date.- The product must be in its original condition, unused, and with all tags and packaging intact.- Due to hygiene reasons, we cannot accept returns on wigs that have been worn or altered in any way.

2. Return Process- To initiate a return, please contact our customer service team at SiyestheraOrder@gmail.com .- Provide your order number and a brief description of the issue.- Our team will issue you a Return Merchandise Authorization (RMA) number and provide instructions for returning your item.

3. Shipping Costs- Customers are responsible for the shipping costs associated with returning the item unless the return is due to a mistake on our part (e.g., incorrect item sent, damaged product).

4. Refund Process- Once we receive and inspect your returned item, we will process your refund within 3-10 business days.- Refunds will be issued to the original payment method used at the time of purchase.- Please note that shipping costs are non-refundable.

5. Exchanges- If you would like to exchange your item for a different style, color, or size, please follow the return process outlined above, and place a new order for the desired item.

6. Damaged or Defective Items- If you receive a damaged or defective item, please contact us within 7 days of receipt. We will work with you to resolve the issue, which may include a replacement or refund.

7. Final Sale Items- Items marked as "Final Sale" cannot be returned or exchanged.

8. Contact Us: If you have any questions about our return and refund policy, please don’t hesitate to reach out: using our Contact US page or
- *Email: SiyestheraOrder@gmail.com

Thank you for choosing Siyesthera Braided Wig Plugs! We appreciate your business and are committed to ensuring your satisfaction.